Is my photo good enough to use?
If you followed our photo guidelines, then yes your photo is very likely good enough to use.
Note that it is your responsibility to provide a high quality photo and although we do review orders, it is not our responsibility to chase you for a better photo. Low quality photos will not result in a high spec design that we show on site. All examples on our website were produced using high quality photos.
Can I upload more than 1 photo?
YES -You can upload multiple photos and we will choose the best one to use! (4 image limit)
Does it matter if my photo has stuff in the background?
No this shouldn't matter. Don't worry if there's a lot of stuff in the background.
Can I see the finished artwork before it gets printed?
Yes, to make sure your pet suits the portrait, we will send you a preview after you’ve placed the order to get your final approval.
How do you produce your designs?
We are a digital design studio and we use a range of proprietary photo editing techniques, professional photo retouching as well as a number of complex brush strokes and blending processes to turn your original photo in to a pet portrait.
Can I change my order?
You can change your design within 24 hours of placing the order. If you placed your order more than 24 hours ago, we can't guarantee that we can change it.
What are the canvas dimensions?
We print on to three different sized canvas frames. Each print is gallery-standard quality. All canvas frames have a top-finish light wooden frame depth of 0.75".
FRAME SIZES ARE:
8" x 10" (20.3 cm x 25.4 cm)
This is a favourite for those looking to gift a portrait.
12" x 18" (30.5 cm x 45.7 cm)
A great mid-sized canvas which looks perfect in entrance halls, living spaces, bedrooms, and of course... above your pet's bed!
16" x 24"(40.6 cm x 60.9 cm)
Our favorite size. This size is our original offering and is our consistent top seller to customers worldwide. You can't fault this size, it's a fantastic large print and you get to see the details of your portrait up close.
Can you add/remove things for me?
Unfortunately we can't offer to add things like accessories, extra background colors or extra bits to your chosen costume. We are very proud of our work and like to keep things uniform (pardon the pun!)
Help I thought it was an image wrap canvas, why are the sides black?
In over 90% of canvas prints we send out to our customers, we do use an image wrap. This means your image wraps round the edges of your canvas creating a really seamless final product. However in some cases we have to use what we call a 'black wrap'. A black wrap basically means that we print the full image on the front of the canvas, and use a black solid color on the sides of the canvas. In the grand scheme of things this doesn't make a big difference at all to your canvas, so don't worry! The reason we do this to some canvas prints and not others is due to your pet. Pets with big, long, sticky-up ears often get printed using a black wrap, because if we used an image wrap, your pet's poor ears would wrap round the edge of the canvas!
Where is the product made & shipped from?
We ship all our products from New Delhi and are 100% Made In India.
Will this portrait suit my pet ?
We have a 415% Satisfaction Guarantee that any pet will suit any Portrait. Our Artists are highly trained and skilled to make this happen! If you are not 415% Satisfied, we will do whatever it takes to put a huuuge smile on your face!
What are your refund policies?
You can read more about our Return & refund policies here.