We offer over a dozen payment options to ensure you can pay via a method that suits your needs. All payments are processed securely by a third-party payment provider and are protected by 128-bit end-to-end encryption. Should you return any of your orders and are due a refund, we will refund the value of your order via the payment method you originally used.


We usually show you the digital preview of your pet's customized artwork within 3-5 days, and after your approval, you should receive the final physical portrait within 10-15 working days.